CASS is a software application designed to comply with
Legal Services Corporation (LSC) of America to provide
legal service to those individuals who would otherwise be unable to afford it.
The application was designed to automate the intake and
referral process as well as the daily case management functions in addition to fund
accounting requirements within a legal service's organization.
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A solution was developed to maximize the central intake and brief services
programs that could be used in both a field office and a centralized telephone
service setting. It provided multi-user functionality allowing for program-wide
conflict resolution, integration with associated referral agencies, publication
distribution management. The solution also provided for financial eligibility
and rule processing in addition to automated time tracking.
Case Management
Required an advocacy and case organization system for a user group of seventy.
The Client Advocacy Support System (CASS) was developed to provide a desktop
case management system to effectively service an existing caseload and to
expand the service deliverability capacity. The system was also designed to
enable co-counseling on cased allowing more than one user accessing the data
simultaneously.
Centralized accounting functions were streamlined through the CASS automated
funding source management features with each legal system cross-referenced to
all program funding sources to determine eligibility. The data is then linked
to the fund balance to assist in the determination of case expense allocation.
Project Description
CASS is a software application designed for the two primary federally funded
legal aid organizations in Washington State who are responsible for providing
legal service to low income individuals.
The application was designed to automate the intake and referral process as
well as the daily case management functions in addition to fund accounting
requirements within a legal service's organization.
Centralized Intake
Structured to maximize efficiency in centralized intake and brief service
programs by separating functions onto different screens (eligibility,
demographics, referral, and identification) and allowing user-defined flow from
screen to screen. Multi-user functionality allowing for conflict checking,
integration with referral agency information, automated time tracking and
publication mailing management.
Desktop Management
Users are supported by a desktop case management system enabling them to
effectively handle a large and varied caseload. Application provides an array
of tools that are designed to optimize the user's time, including document
storage and assembly, time tracking and case-related client and contract
information.
Fund Management
Centralized accounting functions are streamlined through the automated funding
source management feature. Each case is cross-referenced to all program-funding
sources to determine eligibility. This data is then linked to fund balance
information to assist in the determination of case expense allocation.
CASS Architecture
CASS is based on a 2-tier, client-server design. Microsoft SQL Server 7.0 is
being used on the server tier, and a Visual Basic 6.0 application and custom
components make up the client tier. CASS includes an ad-hoc reporting system,
which is based on parameterized stored procedures and Seagate Crystal Reports
8.0. CASS's built-in document management system automates Microsoft Word, and
CASS also integrates with MIPs, an accounting/financial management package.
