ONE Information Technology Company Profile

We are an Okanagan Valley based company dedicated to providing organizations with professional service, supply and support for their PC-based computer networks.  In partnership with our customers, we provide creative, cost-effective solutions to computer, communications, and productivity concerns. Since 1993, we have been proud to assist our customers to get the most from their Information Services budgets. At ONE Information Technology, we believe in taking a proactive approach in IT management.

ONE IT has built a successful practice by keeping your requirements as our goal.  Information technology should not be a problem.  You should not be forced to make decisions in the heat of the moment without your normal due diligence. 

We help you take a strategic approach to IT by:

1. Developing an IT Plan and Budget
1. Planned purchases from your capital budget not from operations
2. Evergreening plans and standardization for all equipment and software
3. Implementation planning around your schedule
4. Building business value from your IT while minimizing business risk and maximizing return on investment

 

2. Avoiding IT-anarchy
1. Reactive support with unreliable technology
2. Financial surprises
3. Loss of productivity from downtime
4. Not maximizing automation opportunities

3. Managing your Business Risk
1. Security
2. Disaster Recovery or better yet, avoiding disasters.
3. Business Continuation Planning

 

Proactive Preventive Maintenance:

Have you ever calculated what having your system down for an hour costs you in lost productivity or worse lost clients?

1. Maximize your Uptime and Minimize your Downtime.
2. Unplanned purchases: avoid purchasing decisions made while your system is down.  “ We have all heard the we need this right now or else….”
3. Loss of confidence in the system.  Users begin to assume it is the computer when something doesn't go the way we want it to.  “It’s easier to do it on paper than on the computer, it always crashes half way through.

 

Taking full advantage of your IT investment:
           
            Give your team the right tool for the right job and the skills to use them.

1. Automation of processes

Using IT to simplify labour intensive tasks

2. Integration
1. Develop tools that allow data to transfer easily and automatically between different software packages and databases.  Manufacturing software needs to speak to the accounting software that needs to speak to the payroll software.

3. Reporting
1. Real time reports.  How can you correct things when you don’t know there is a problem until the middle of the next month.
2. Exception Reports.  Produce reports that tell you the things you need to know rather than reams of information that is expected to happen.
3. Give you your critical numbers when you need them…. Right Now!

We are a:

1. Microsoft Certified Solution Provider
2. Novell Gold Authorized Reseller
3. IBM Value Added Reseller
4. IBM Net Team Member
5. IBM Business Partner
6. IBM Professional Server Specialists
7. HP Advanced Solutions Provider
8. Citrix Silver Solutions Provider
9. Amicus Attorney Business Partner
10. HP Authorized Public Sector Dealer
11. HP Authorized Service Provider
12. HP Authorized Warranty Centre
13. Lexmark Authorized Reseller
14. Lexmark Authorized Warranty Centre
15. Objectworld Authorized Reseller

Our staff has dedicated the time and energy required to obtain the highest industry standards in network training. In fact, we invest 10% of all service revenue into technical training. Our sales representatives and technicians continuously upgrade their skills and knowledge to meet the challenges in this fast growing industry. They are aware of not only new products, but of basic requirements, costing, and implementation times. As a large volume computer dealer, we are able to provide extremely competitive pricing on computers and related equipment.

Our Technical Staff includes:

1. Certified Novell Technicians CNE
2. Certified Novell Administrators
3. Microsoft Certified System Technicians MCSE
4. Microsoft Certified Professionals
5. Certified Microsoft Trainers
6. Microsoft Product Specialists
7. HP trained Service Specialist
8. Lexmark trained Service Specialist
9. IBM Professional Server Specialist
10. A+ Certified

ONE is Warranty Service Authorized for:

1. IBM products including fileservers and workstations
2. HP products including printers, fileservers and workstations
3. PEX products - complete product line
4. Toshiba notebooks
5. 3Com switches and routers
6. Lexmark printers and related products
7. Acer products including workstations, notebooks and fileservers
8. Viewsonic monitors
9. and more .

Based on our expertise and product knowledge, we have developed a suite of computer and information management services available to our clients. These services are constantly being improved and extended to meet the needs of our clients and to keep pace with changing technology.

Company Services:

1. Computer Software, Hardware, and Network Sales
2. Computer Maintenance Services
3. Proactive Preventive Maintenance for Information Technology Systems
4. Network Infrastructure Development
5. Terminal Server and Citrix Solutions
6. Application Service Provider (ASP) Services (standard and custom applications)
7. Communication,collaboration and productivty solutions
8. Information Systems Consulting
9. Needs Analysis
10. Information Technology budget preparation
11. Process Mapping
12. Security Assessments and Consulting
13. Systems Design and Configuration
14. Implementation Assistance
15. Prototyping
16. Custom Turn-Key Solutions for Several Industries
17. Commissioning
18. Integration of Legacy Systems
19. CAD and GIS Consulting
20. Disaster Recovery/Business Continuation Services
21. Training
22. Printer Service
23. Consumables Management Program
24. Custom Application Design And Development
25. Project Management
26. Database Design, Maintenance and Development
27. Custom Reporting
28. Custom Outlook Forms

Benefits of dealing with ONE IT include:

1. Consultive approach to customer requirements
2. Single call solution to all requirements. No run around here. ONE call does it all.
3. Specializing in business and government computing needs
4. Formally trained and certified technicians
5. Senior technical staff with extensive experience in complicated systems.
6. Knowledgeable sales staff - Our staff have innovative and creative solutions to client needs
7. Quality equipment at competitive prices
8. Direct access to suppliers and software vendors
9. Regular vendor presentations and product training sessions
10. Experience - Our technical and sales staff deal with networks and network issues every day, giving them hands-on experience with networks like yours

Consistent updates and continuous training on local area network issues offer you the latest solution to your information needs